Privacy Policy

Effective Date: July 7, 2025
Last Updated: July 7, 2025

Welcome to Happy Ironing. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website https://happyironing.co.uk and our mobile application (collectively, the “Service”).

By using our Service, you agree to the practices described in this policy.


🔹 1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and address (for account creation or service bookings)

  • Payment details (processed securely through third-party providers like Stripe)

b. Usage Data

  • IP address, browser type, access time, pages visited

  • App interactions and performance data

c. Device Data

  • Device model, OS version, unique identifiers

  • Crash logs and diagnostics (via Firebase or Expo)

d. Location Data

  • If enabled, we may access location data to provide nearby services (optional and user-controlled)


🔹 2. How We Use Your Information

We use the data we collect to:

  • Provide and maintain the service

  • Process transactions and bookings

  • Improve user experience

  • Communicate with you (e.g., confirmations, support)

  • Send promotional or service-related notifications (if opted in)

  • Comply with legal obligations


🔹 3. Third-Party Services

We may use the following providers:

  • Firebase (analytics, crash reporting)

  • Stripe (payment processing)

  • Expo (app services and updates)

  • Google Analytics (website tracking)

These providers may process data according to their own privacy policies.


🔹 4. Data Sharing and Disclosure

We do not sell your personal data. We may share information:

  • With trusted service providers (under strict confidentiality)

  • To comply with legal requests

  • To prevent fraud or protect rights


🔹 5. Cookies and Tracking

We use cookies and similar technologies on our website to enhance functionality and gather analytics. You may control cookie preferences through your browser settings.


🔹 6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict certain processing

  • Withdraw consent where applicable

To exercise your rights, contact us at info@happyironing.co.uk.


🔹 7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.


🔹 8. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children without parental consent.


🔹 9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with the new effective date.


🔹 10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Happy Ironing
Email: info@happyironing.co.uk
Website: https://happyironing.co.uk