FAQ

We do accept cash, secure bank transfer (BACS), or you can pay by credit/debit card. If you would like to pay by credit or debit card, please inform us beforehand.

Please visit our ironing price list page. When dealing with larger loads, we charge by the kilogram, while for smaller quantities, we charge per item.

Due to the costs associated with collection and delivery, we have a minimum weight requirement of 4 kg. If we receive a weight less than the minimum, we will charge the same rate as for 4 kg.

All pick-up and delivery times are between 17:00 and 20:00. Please let us know if you need a specific time for pickup or delivery, and we will do our best to meet your needs.

We always aim to do next-day delivery unless you request a different specific day.

We are based in Frimley, Camberley, and serve the following towns: Ascot, Bagshot, Binfield, Blackwater, Bracknell, Camberley, Crowthorne, Chobham, Farnborough, Finchampstead, Fleet, Frimley, Lightwater, Sandhurst, Sunningdale, Sunninghill, Virginia Water, Windlesham, Windsor, Wokingham, Yateley, and everywhere in between.

Within 5 miles of Camberley / Surrey Heath, pick-up and return to your home are free.

You can book collection using our Contact Form, via email to info@happyironing.co.uk or phone on 07878 775 715. Our office opening times are between 9:30 am and 6:00 pm Monday to Friday, and on weekends by request.

Please fold all clothes and place them in a bag. If you do not have a bag, please let us know, and we can use our own bag.

You can leave your ironing with a neighbour or in a safe place, and we will collect or deliver it from there.

We will always agree on a collection and delivery slot with you so you can know when we will call to collect or deliver your order. If you are not in when we call, we will leave a note for you, and you should contact us to arrange another collection or delivery slot. A charge of £5.00 will be added to your bill to cover additional mileage.

Many of our customers prefer to use their own hangers, but if you are not able to provide hangers, we will supply them free of charge.